2/8/2022: I wasn’t sure about the heat pump installation process and I had some questions. I had a different company do a site visit and give me an estimate first. There were questions left unanswered that I didn’t even know I had, until Dale from Royal River came. He could not have been more thorough during the explanation and walk through; I immediately agreed to have them do the installation. John and Colby showed up on time, were professional and explained everything. We will absolutely go with Royal River Heat Pumps for our next one!