Dear Gen,
We are delighted with Royal River Heat Pumps as a company offering courteous, efficient, professional service.
You have made the process of decision making and installation an easy friendly process. Steve was knowledgeable and educated us about the product. Brian and Ricky were competent, friendly, efficient and diligent installers.
Thank you for providing our home with a great heating and cooling system. It was a pleasure working with your quality company and your high integrity employees. We strongly recommend your company to anyone seeking your services for 100% satisfaction.
Appreciatively,
Ken and Paulette
5/22/2023: Great company to work with from start to end. They went above and beyond to meet our needs. Highly recommend and we'll certainly use their services again.
Paco T.
4/21/2021: The Royal River teams that we dealt with were fabulous!!!!! The office team was so helpful in setting up and scheduling our heat pump installation. We had to adjust the schedule a couple of times and the office team was so helpful each time we had to make a change.
The sales person was very helpful in helping us decide the optimum arrangement for our system. The salesperson showed up on the installation day to review with both us and the installation team any further questions that we might have.
The installation team was wonderfully adept at their installation and kept us abreast of any issues they were dealing with. The installation was completed in one day (it was scheduled for two days). The installation team did such a GREAT JOB and provided some very helpful directions to show us how to utilize our new heat system.
This company's team was EXCELLANT in all manners and we are so GREATFUL to have worked with them.
Kent H.
The employees have been amazing to work with from the beginning. They are very professional, sincere, and most importantly they have superb knowledge which made us feel very confident that we chose the best company and the best product that met our household needs.. They take their time with helping you fully understand their products, and they do not try to sell you something you do not need. A great company, great staff, who stand behind their product. They made this process so seamless. Kudos to the entire staff, keep doing great things. We are so happy with our wall unit, it is amazing.
Jody H.
I recently had 3 heat pumps installed and the entire process from the estimate to the installation was quick, professional, and informative. Each person I spoke to throughout the process was extremely friendly and helpful. Come installation time, the crew was punctual and worked efficiently, having all 3 pumps up and running in less than a day. I love my new heat pumps and highly recommend Royal River Heat Pumps to get the job done!
Brooke S.
