Working with Royal River to install a heat pump at my home was a great experience from the first phone call to the day my heater was installed. The estimator came exactly on time (masked) and went through my home and yard to figure out the best place inside and out for the heat pump equipment. He gave me a quote the very next day and I got on the schedule for installation. The installation crew arrived on time (all masked), and had my entire system done in half a day. They put drop cloths on my floors inside and cleaned everything when they were done – it was like they’d never been here, except for the brand new, quiet heat pump mounted on my wall. They even took care of getting my rebate! I love my new system – I’ve had heat pumps before but this new one is much, much quieter – outside you can barely hear it.

Now I’m looking into a heat pump water heater, which will also help dehumidify my basement. I’m getting a quote from Royal River, and will use them for any future heat pump projects.