I would highly recommend using this company for all your heat pump requirements – from new installs to service. Their customer service is second to none, their employees are professional, courteous, with outstanding work ethics. They recently completed installing three new units in my home. They showed up on time and when they said they would. They threated my home with care and cleaned up behind themselves. They made sure to explain the system operation in great detail and that I was satisfied and all my questions were answered. It was refreshing to find a business that truly cared about their customer.