10/22/2021 Positive: Professionalism, Punctuality, Quality, Responsiveness
I needed a complex five-zone heat pump system installed at my home. Royal River was one of several companies that came out to design and quote the system. They gave me a sound design at a reasonable price, and were very friendly and professional throughout. We scheduled the two-day install for a few months later.
On both days of the install, the crew arrived exactly on time, ready to work. They were excellent. They even suggested a couple deviations from the original design that would result in a cleaner, more attractive installation. At the end of the second day, the system was fully up and running exactly as promised.
When I had a question the next morning (my fault, not theirs), the folks in the office investigated and got back to me promptly.
A+ service. If I ever move to a new house, Royal River will be the only company I call to install a heat pump system.