Royal River has been a pleasure to work with. Their entire staff has been extremely responsive and professional, and the heat pump system and HPWH they installed have been great so far.
From my initial contact seeking a quote to an in-home consultation and full proposal only took a week, and they priced out multiple options as I requested. Once we picked the configuration we wanted, we were under contract and had a scheduled install date without any hassle.
The day of the install came, and the whole crew showed up bright and early on a chilly February morning to get us setup. They installed the HPWH and three single-zone heat pumps in a single day, and I didn’t even notice when they cut over the new electric sub-panel to power them all. The crew was friendly, careful about wearing face coverings, and very professional. The install was quick and looks great.
We are very pleased with Royal River Heat Pumps! We’ll definitely be recommending them to friends.