The heat pumps seem to be working just fine. The installation crew was very professional and polite. The installed units look great. It was a positive experience all the way around, from Steve Bergeron, who did the assessment and quote, to the installation crew, to Aly and Gen. During the installation I had several conversations with Andrew, Travis, and Chris. All helpful and informative. I’ve had a conversation with a neighbor about the heat pumps and have and will promote Royal River should they decide to consider getting heat pumps for their residence.