08/08/2023: We had Royal River Heat Pumps install a new Mitsubishi 15,000 BTU heat pump in our home in 2021, and have been incredibly pleased with it. The staff are always professional and pleasant to work with when we call. We trust the work they do and have recommended friends and family to them. The service technicians are passionate about their work and very knowledgeable with the Mitsubishi products.