We had a 3 zone unit installed Monday and could not be happier with the experience. The initial consultation was informative, answered all of our questions and did not pressure us at all to purchase. When scheduling the woman on the phone was very pleasant and knowledgeable of the process. She helped us get prepared for installation day by knowing what to expect.
The four installation associates were very professional and did a great final job (everything looks fantastic). We opted to have the installation crew do the final walk through on the hardware,. They explained how to use the remote, rebates, expectations, basic use, etc. Overall, absolutely nothing negative to say about the company. I would encourage Royal River Heat Pumps to anyone looking for heat pump installation or simply looking to explore this heating/cooling source. Thanks for the wonderful experience!