1/20/2022: We had the Royal River crew here this morning installing our heat pump. There were 4 of them and they went right to it. One was nice enough to take the time to let us know the whole process. They are so nice and pleasant. It took around 4 hours and when all installed, one of the guys went over everything. What a great company.

I chose Royal River Heat Pumps to install mini splits at my new home as the primary heating and cooling system. I knew they were the best local contractor because I worked here in Maine almost a decade for the State agency that provides rebates for qualified heat pumps as a quality assurance inspector. I had seen hundreds of installs by various contractors and found Royal River Heat Pumps was consistently doing the best job and leaving customers so happy they couldn’t say enough about the great experience and ongoing satisfaction with the product and installer. I now have 4 heat pumps that run smoothly and keep us comfortable all year. We had one of the units had a small issue but it got fixed soon after we reported the issue. I’m currently finishing space in my basement and will be adding one more heat pump.

10/25/2023: Outstanding customer service! From initial meeting with owner Scott Libby, thru heat pump installation and a customized training session, staff were professional and technically well versed. The whole process ran like clockwork. I would give them ten stars if that rating was available.

2/8/2022: Everyone at Royal River made for a great business experience that was flawless from beginning to the end. I am very happy with the system that I have and would recommend Royal River to anyone looking to have heat pumps installed. Thanks to the crew at Royal River

9/8/2022: The professional and courteous crew showed up and set to work right away. Excellent quality of workmanship and pride in their work yielded a beautiful installation. The Mitsubishi unit they installed is the quietest and best performing A/C I've ever seen. They took the time to make sure everything was done right and were still done by mid-day. I recommend them to anyone who wants an efficient heat pump installed. Thanks, RRHP!!!

Update! My wife and I love our heat pump so much we got a second for the upstairs. Big thanks to Larry and all the crew who did a superb job on installing our Mitsubishi. I tell everyone I know to go and talk to RRHP and have them design a solution for your needs. Our upstairs is now warm and comfortable even when it's below 0 outside. Heat Pumps work really well in the winter too, not just for cooling folks!