We just had our heat pumps installed this week by Royal River heat Pumps. It was absolutely top notch work from start to finish. the estimator was exactly on time, gave excellent information and options. The installers were careful and did work that was of craftsman like quality. it was clear they liked doing a good job and were good communicators with us, the home owners.
Just absolutely as pleased as could be with this company and its associates.

4/22/2021: They installed 2 split systems with 5 heads in 2 days. Communicated when they were coming, reminders and showed up as expected. Day one was a large crew to get most of the construction done. Day two was 2 guys to finish hooking it all up. The whole team was courteous, professional and did quality work. They even did all the Maine rebate paperwork for us. Very pleased with the whole process.

8/6/2021: Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The folks at Royal River Heat Pumps were extremely professional, the service was timely and they were very considerate of our family. The price was reasonable, I would highly recommend them.

I had no idea how much I needed these in my life until they were installed. What an amazing improvement in overall comfort and quality of life! It’s always the perfect temp in every room, heat pumps are much less obtrusive and CLEANER than baseboard, radiators, monitors, or vents. Not having to haul the AC units in and out of the basement anymore (or having those ugly, noisy things blocking light and hanging out of the windows all summer) is also pretty awesome. Service from the entire staff was professional and the price is right. We are already saving on our heating and cooling bill!

This is the way a business should run! Completely professional from first phone call. Excellent sales/site reviewer and very friendly, helpful staff. The installers arrived promptly and were gone within 3 hours. They worked in very frigid weather and were cheerful! Add neat, knowledgeable and pleasant. They helped move anything in their way and even shoveled some snow! I'm hard to please but was impressed with this work. Would definitely recommend them and/or use them again. Can't speak for their prices because I was impressed enough not to be concerned. As for the heat pump itself, still getting used to it but I feel confident that there will be easy access to help if I need it. Kudos.