1/27/2023: Just wanted to thank the entire crew led by Travis. Everyone was so professional, polite, and respectful. My questions were answered fully. Having Travis oversee the installation, design and coordinating with the electrical that needed to be done was key. The entire experience from booking, implementation, billing and follow-up was great and I’m happy with the heat pumps thus far.

Have a great weekend!

Stacey

5/22/2023: Great company to work with from start to end. They went above and beyond to meet our needs. Highly recommend and we'll certainly use their services again.

4/21/2021: I cannot recommend Royal River Heat Pumps highly enough. We built and moved into a new home Fall, 2020. Our aim was to build an energy efficient, low maintenance home. Our contractor recommended a Heat Pump system for our heating needs and recommended Royal River. I was highly skeptical of a heat pump system. Royal River was great, patient and willing to spend plenty of time explaining and demonstrating the systems. Scott Libby was very professional, answered all my questions and adjusted the design to meet our needs. Much of my hesitation was based upon simply being unfamiliar with today's heat pump systems and their capacities. Royal River installed our system from the ground up and we have come through our 1st Maine winter. I have never been warmer inside a home than I was this past winter with the heat pump system. We do not have a secondary heating system but for a gas fireplace used for "ambience". The heat pumps more than sustained us very comfortably. In addition, the air quality is noticeably cleaner. I cannot say enough good things about the system (Mitsubishi) or Royal River Heat Pumps. And I have never been motivated to write a Google review before. This product and this company have earned it - both terrific.

05/10/2023: We are very pleased with our new system. Granville and the team did a great job and Jay was extremely helpful in explaining how to operate the system. And all the members of the installation team uniformly said what a great company it is to work for. That is a real testament to the company you have built.
Best wishes
John P

Dear Gen,

We are delighted with Royal River Heat Pumps as a company offering courteous, efficient, professional service.

You have made the process of decision making and installation an easy friendly process.  Steve was knowledgeable and educated us about the product. Brian and Ricky were competent, friendly, efficient and diligent installers.

Thank you for providing our home with a great heating and cooling system. It was a pleasure working with your quality company and your high integrity employees. We strongly recommend your company to anyone seeking your services for 100% satisfaction.

Appreciatively,