4/22/2021: They installed 2 split systems with 5 heads in 2 days. Communicated when they were coming, reminders and showed up as expected. Day one was a large crew to get most of the construction done. Day two was 2 guys to finish hooking it all up. The whole team was courteous, professional and did quality work. They even did all the Maine rebate paperwork for us. Very pleased with the whole process.

9/8/2022: The professional and courteous crew showed up and set to work right away. Excellent quality of workmanship and pride in their work yielded a beautiful installation. The Mitsubishi unit they installed is the quietest and best performing A/C I've ever seen. They took the time to make sure everything was done right and were still done by mid-day. I recommend them to anyone who wants an efficient heat pump installed. Thanks, RRHP!!!

Update! My wife and I love our heat pump so much we got a second for the upstairs. Big thanks to Larry and all the crew who did a superb job on installing our Mitsubishi. I tell everyone I know to go and talk to RRHP and have them design a solution for your needs. Our upstairs is now warm and comfortable even when it's below 0 outside. Heat Pumps work really well in the winter too, not just for cooling folks!

4/21/2021: I cannot recommend Royal River Heat Pumps highly enough. We built and moved into a new home Fall, 2020. Our aim was to build an energy efficient, low maintenance home. Our contractor recommended a Heat Pump system for our heating needs and recommended Royal River. I was highly skeptical of a heat pump system. Royal River was great, patient and willing to spend plenty of time explaining and demonstrating the systems. Scott Libby was very professional, answered all my questions and adjusted the design to meet our needs. Much of my hesitation was based upon simply being unfamiliar with today's heat pump systems and their capacities. Royal River installed our system from the ground up and we have come through our 1st Maine winter. I have never been warmer inside a home than I was this past winter with the heat pump system. We do not have a secondary heating system but for a gas fireplace used for "ambience". The heat pumps more than sustained us very comfortably. In addition, the air quality is noticeably cleaner. I cannot say enough good things about the system (Mitsubishi) or Royal River Heat Pumps. And I have never been motivated to write a Google review before. This product and this company have earned it - both terrific.

09/14/2023: We could not be more pl eased with our heat pump system. We have a regular heat pump and two wall mounted units. They really cut our heating costs! Jay stopped in and gave an excellent explanation on how to operate the system. He was very professional and respectful. He was so patient with us two Seniors who knew nothing about our purchase. His professional knowledge was superb and he did a very extensive run through. If you are looking for a very reliable system sold and installed by an honest business then Royal River Heat Pumps is for you.

2/8/2021: First let me say you are very good at your job. We really appreciated how thorough you were and not once were you pushy or tried to over sell us. We have decided to move forward with your company.