Great job! The team arrived at the scheduled time and went right to work. Everyone had a job and worked independently. Very quickly the heat pump pieces were placed on the pad they provided and the interior units were installed on the walls. Within a few hours they had the system assembled and started the testing process. By 2:30PM they were done and cleaning up (very thoughtful about putting down dropclothes to catch the dirt, dust, and sawdust). They fired up the system and gave us a walk-through of how it worked plus they offered advice about how to run it to save money! All of the team members were polite and considerate of the pets and the property. Very impressive job by all involved and it really throws off a lot of heat!

3/15/21: Royal River was extraordinary. We had a heat inverter installed, and the installation was beautifully done. These are real professionals. I cannot recommend them highly enough.

8/2/2021: Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had Chris out for deep cleaning our 3 zone heat pumps. Chris was thorough, professional, and very knowledgeable. We had our system installed by a different contractor, who also did the cleaning services till now. I can earnestly say the cleaning and system maintenance that Chris did far exceeded our expectations. Chris is an excellent and diligent employee - Thank you Chris!!! cheers, John

We called Royal River Heat Pumps because we wanted to know how much they would charge to add a hybrid heat pump water heater to our current system. Their system designer Larry arrived on time, was masked, maintained safe distancing, and was incredibly professional. In his opinion, our best option was to go in a completely different direction than what we originally thought, saving us at least $2,500 in the process.

Thanks, Larry - and we can’t wait to call you again for the next phase!

8/24/21 Positive: Responsiveness
The entire team at Royal River Heat Pumps are amazing and highly recommended! The complete process including the initial site visit, comprehensive quotation, professional installation crew, and follow-up on the Efficiency Maine rebate, was absolutely great! We were fortunate enough to get the new heat pump and inverters installed ahead of the original schedule just before the heat wave the second week of August which we were very grateful to RRHP making this happen! Thank you so much! John and Catherine B.