I found the salesman to be very knowledgeable and willing to discuss my needs until all the questions were answered. The installation crew were very professional, explained everything they were doing or were going to do on that day, very courteous, very safe (always wore masks), polite and always cleaned up after themselves. 6 man crew the first day and they appeared to be a well oiled machine, they all worked very well together. A1 services in my opinion!

11/2/2022: Royal River just installed a heat pump in our home. From obtaining an estimate to installation, they were prompt and stayed on schedule. Additionally, unlike other vendors when providing a quote, they provided all installation options such as using a remote thermostat (critical for me) and the availability of an app to control the heat pump from away through wifi (a convenience that I desired). Pricewise, they were marginally more expensive than another vendor but the quality of service and the completeness of the quote made the few extra dollars well worth it.

6/1/2021:

3/15/21: Royal River was extraordinary. We had a heat inverter installed, and the installation was beautifully done. These are real professionals. I cannot recommend them highly enough.

9/9/21 Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Royal River came well-recommended, and they lived up to their advance billing. The specialist who looked at our space and provided the quote accommodated our preferences (we sacrificed a little efficiency for aesthetics) and was good to work with. Once the work was scheduled (installation of 2 single-zone heat pumps), they confirmed the timing shortly beforehand and arrived exactly when we expected them. The installation crew was professional, efficient and left the work areas in great condition. We're very satisfied!