The employees have been amazing to work with from the beginning. They are very professional, sincere, and most importantly they have superb knowledge which made us feel very confident that we chose the best company and the best product that met our household needs.. They take their time with helping you fully understand their products, and they do not try to sell you something you do not need. A great company, great staff, who stand behind their product. They made this process so seamless. Kudos to the entire staff, keep doing great things. We are so happy with our wall unit, it is amazing.